Do I have to pay customs, duties or tariffs?Updated 2 years ago
International shipments are generally subject to Customs fees (taxes, duties, processing fees, brokerage fees, etc.). According to its policy, if you are from outside the U.S.A, your order may be charged by your country’s customs office.
These costs are not included in the shipping charges and are your responsibility. We do not issue any refunds for customs fees and shipping.
If you decide you do not want to pay the taxes or tariffs, you can refuse and return the item received by customs. A refund or store credit will be issued after deducting the original shipping fee and additional fees the return process may require.
We do not have a way of estimating customs fees, taxes, duties, etc. And we do not have control over the customs authorities in your country, so if you have specific questions about those charges, please, contact your local Customs office for additional information.